Frequently Asked Questions

My credit card won't go through, why not?

Please make sure you have put all the correct details in as stated on your credit card and statement, and of course ensure you have available funds. We support payment via Mastercard and Visa only.


What will show on my credit card bill?

You will see your payments go through our payment facility and named: mania Media.


I'm having an issue, who do I contact

Please click this link and enter the issue you are experiencing and we will get back to you within 24 hours during weekdays or the working day following the weekend.


Can I stream on my mobile phone / mobile device?

We are working on our mobile platform and it should be available shortly.